Privacy Policy
Welcome to our Crystal Dreamland! We take your privacy protection very seriously. Your personal information is very important to us when you visit, purchase or use our services. In order to let you know clearly how we collect, use, protect and manage your personal information, we have formulated this privacy policy. Please read the following carefully before using our services.
1. Information Collection
We will collect and process the personal information you provide when using our services, including but not limited to the following categories:
Registration information: When you create an account, we may collect information such as your name, email address, phone number, mailing address, etc.
Order information: When you place an order, we will collect purchase-related information, including payment information, product details and delivery address.
Browsing and use information: We will collect information about your visit to our website, such as your browser type, visit date and time, page browsing history, IP address, etc. This information helps us optimize the functionality and user experience of the website.
2. Information Use
The information we collect will be used for the following purposes:
Order processing and service provision: In order to process your order and provide delivery services in a timely manner, we need to use your personal information.
Customer Support: When you inquire, complain or request help, we may use your information to provide support and solutions.
Improve services: By analyzing your usage behavior, we can improve our products and services to better meet your needs and expectations.
Marketing and promotion: We may use your email address to send notifications about promotions, discounts, new product launches, etc., but you can opt out of such emails at any time.
Security and compliance: We may use your information to comply with legal and regulatory requirements, protect account security, and prevent fraud and illegal activities.
3. Information Sharing and Disclosure
We promise not to sell or rent your personal information to any third party. We may share your information with third parties in the following circumstances:
Service providers: We will entrust third-party companies to handle payment, logistics, data analysis and other matters. These service providers can only access your necessary information when performing their services and will take measures to protect your privacy.
Legal requirements: When required by law or government agencies, we may disclose your personal information to comply with legal procedures, protect our rights or prevent illegal activities.
Business Transfers: If we undergo a merger, sale of assets or other business reorganization, your personal information may be transferred as part of the assets, but we will do our best to ensure that your information is protected.
4. Information Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. These measures include encryption technology, secure servers and access controls. However, please note that no online transmission method can be completely secure, so we cannot ensure the absolute security of information transmitted over the Internet.
5. Your Rights
Under applicable data protection laws, you have the following rights:
Right of Access: You have the right to request to see the personal information we store about you.
Right to Correction: If your personal information is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information that we store.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: In certain circumstances, you have the right to request that your personal information be provided to you in a structured, commonly used and machine-readable format, or transferred to another service provider.
Withdrawal of consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time, but the withdrawal of consent will not affect the lawfulness of the processing based on your consent before your withdrawal.
If you wish to exercise the above rights, please contact us through the contact information below.
6. Cookies and similar technologies
Our website uses cookies and similar technologies to improve user experience, understand your interests and optimize our services. Cookies are small text files stored on your device that are used to identify your browsing behavior when you visit our website. You can control the use of cookies through browser settings, but please note that disabling cookies may affect the normal use of certain features.
7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the way we process information. Whenever we update the Privacy Policy, the updated version will be posted on the website and the update date will be indicated. We recommend that you review this policy regularly to understand how we protect your personal information.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the following methods:
Email:
Customer Service Phone:
Office Address:
Thank you for trusting our Ctystal Dreamland. We promise to continue to protect your personal privacy and provide quality service!
1. Information Collection
We will collect and process the personal information you provide when using our services, including but not limited to the following categories:
Registration information: When you create an account, we may collect information such as your name, email address, phone number, mailing address, etc.
Order information: When you place an order, we will collect purchase-related information, including payment information, product details and delivery address.
Browsing and use information: We will collect information about your visit to our website, such as your browser type, visit date and time, page browsing history, IP address, etc. This information helps us optimize the functionality and user experience of the website.
2. Information Use
The information we collect will be used for the following purposes:
Order processing and service provision: In order to process your order and provide delivery services in a timely manner, we need to use your personal information.
Customer Support: When you inquire, complain or request help, we may use your information to provide support and solutions.
Improve services: By analyzing your usage behavior, we can improve our products and services to better meet your needs and expectations.
Marketing and promotion: We may use your email address to send notifications about promotions, discounts, new product launches, etc., but you can opt out of such emails at any time.
Security and compliance: We may use your information to comply with legal and regulatory requirements, protect account security, and prevent fraud and illegal activities.
3. Information Sharing and Disclosure
We promise not to sell or rent your personal information to any third party. We may share your information with third parties in the following circumstances:
Service providers: We will entrust third-party companies to handle payment, logistics, data analysis and other matters. These service providers can only access your necessary information when performing their services and will take measures to protect your privacy.
Legal requirements: When required by law or government agencies, we may disclose your personal information to comply with legal procedures, protect our rights or prevent illegal activities.
Business Transfers: If we undergo a merger, sale of assets or other business reorganization, your personal information may be transferred as part of the assets, but we will do our best to ensure that your information is protected.
4. Information Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. These measures include encryption technology, secure servers and access controls. However, please note that no online transmission method can be completely secure, so we cannot ensure the absolute security of information transmitted over the Internet.
5. Your Rights
Under applicable data protection laws, you have the following rights:
Right of Access: You have the right to request to see the personal information we store about you.
Right to Correction: If your personal information is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information that we store.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: In certain circumstances, you have the right to request that your personal information be provided to you in a structured, commonly used and machine-readable format, or transferred to another service provider.
Withdrawal of consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time, but the withdrawal of consent will not affect the lawfulness of the processing based on your consent before your withdrawal.
If you wish to exercise the above rights, please contact us through the contact information below.
6. Cookies and similar technologies
Our website uses cookies and similar technologies to improve user experience, understand your interests and optimize our services. Cookies are small text files stored on your device that are used to identify your browsing behavior when you visit our website. You can control the use of cookies through browser settings, but please note that disabling cookies may affect the normal use of certain features.
7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the way we process information. Whenever we update the Privacy Policy, the updated version will be posted on the website and the update date will be indicated. We recommend that you review this policy regularly to understand how we protect your personal information.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the following methods:
Email:
Customer Service Phone:
Office Address:
Thank you for trusting our Ctystal Dreamland. We promise to continue to protect your personal privacy and provide quality service!