FQA
What materials are used in your bracelets?
Our crystal bracelets are handcrafted from high-quality natural crystal gemstones. Each piece is carefully designed to showcase the unique characteristics of the gemstone, ensuring that no two bracelets are exactly alike.
How do I care for my crystal bracelet?
To maintain the beauty of a crystal bracelet, it is recommended to avoid exposure to harsh chemicals and prolonged sun exposure. When not in use, gently wipe the bracelet with a soft cloth and store it in a cool, dry place. Regular care will help preserve the integrity of the gemstone.
What are the benefits of wearing crystals?
Crystals are often associated with promoting tranquility and balance. Studies have shown that wearing crystals can help reduce stress and anxiety levels, making them a popular choice for individuals seeking emotional stability and clarity.
Do you offer custom-sized bracelets?
Currently, we only offer crystal bracelets in standard sizes. However, if you have a specific size request, please contact our customer service team and we will do our best to accommodate your needs based on availability.
What is your return policy?
We strive to satisfy our customers and accept returns within 30 days of purchase, provided the item is in its original condition. For more details on our return policy, please refer to our store policies or contact our support team.
How long does shipping take?
Shipping times may vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery may take an additional 5-10 business days depending on the shipping method selected at checkout. Once your order is shipped, tracking information will be provided.
Can I track my order?
Yes, once your order is shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment until it arrives at your specified address.